I found this image on the social networking site, Reddit, under the comment “and Yahoo! wonder why Google beat them in the search game…” It`s a collection of screenshots comparing two search query pages over nine years. What is interesting is the bunching of news, services and advertisements on Yahoo!`s pages, versus the relative sparseness of Google`s pages. While Yahoo!`s homepage gets more and more overcrowded over the years, Google`s remains clear and approachable; almost as if it`s inviting users to ask it a question, rather than prompting them to engage.

What does this say about the business of search, and about the human brain?

Perhaps users approach search engines with a question in mind, and they seldom need help to make the first move. The image was submitted by the Redditor “biotech9”, who assumes that Google is winning in business because they let visitors take the initiative at first. While I think Google is a big conglomerate that is winning statistically for a number of other reasons, I think “biotech9” is on the money.

Rather than insisting on the answers, Google simply waited for the questions. Perhaps this is a lesson to some of us out there who are gung ho to race away with proposals and enterprises and programmes for clients before we`ve got to the core of their business. I`ve fallen into this trap, and it`s troublesome to recover from. Why not listen to what they`d like to know, and give them the answers, second? If Google is anything to go by, it`s not a bad idea.


Image Credit: Biotech9

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